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Something else.

For other issues, please follow the links below to find out more about the problem and how to fix it.

Misconnected pipes.

When household appliances such as toilets and washing machines are incorrectly plumbed into the surface water sewer, instead of the foul sewer for treatment, they are 'misconnected'.

Find out more

Transfer of private sewers.

Find out about the transfer of the ownership of private sewers from property owners to water and sewerage companies.

Find out more


Manholes can be dangerous if they're damaged. If you spot a broken one, and think it could be ours, please let us know.

Find out more


Find out more about rodents and who is responsible for looking after the problem.

Find out more

For anything else, please contact us.

Please call us on the following number and one of our team will be here to help:

0800 316 9800