tw live

Repair is in progress.

Last updated.

We’re sorry to any customers in the BR1 and BR2 areas if our burst pipe in Bromley Common is causing you to have low pressure or no water.  Our specialist engineers will continue to work hard through the night to fix it as quickly as they can.  This is a complicated repair, with the damaged water pipe being next to a gas main and power cables deep underground. 

Our bottled water location is now closed, but our team will be back to re-open it in the morning in case any customers are still experiencing disruption to their water supplies.

Thank you for your patience as we work around the clock to resolve this issue. 


We’ll be posting updates here, so please check back when you can for the latest news.

No Water or Low Pressure

Last updated.

If you have no water or low pressure tonight, it’s likely to only be temporary whilst we look for leaks.


We are actively looking for leaks to try and prevent bursts from happening and to reduce wastage.


Whilst looking for leaks we also check that all of our equipment works as expected.


Sometimes we have to turn some valves on and off to monitor the flow of water, allowing us to find any leaks.


Tonight we’re working in: 

E17, NW1, NW3, NW8, SW1, SW10 and TW13.